To make a business successful, a lot of hard work, dedication and responsibility falls onto the laps of hospitality managers. This can be a lot of pressure, regardless of the size of your business or the number of employees that you have depending on you. A good hospitality manager should always be looking to improve…
Customer safety should always be in the forefront of your mind, especially for those working in the hospitality industry. You have a legal and moral responsibility to ensure that your staff are properly trained to reduce the risk of your customers getting injured or falling prey to food related illnesses. This is why food safety…
Wine is fundamentally photogenic. So, when it comes to wine and social media, particularly Instagram, they go together to form a perfect match. After all, who doesn’t love a shot of merlot, trendy wine cellar or sun filled vineyard to brighten their day up! For aspiring sommeliers, this influx of influencers and experts sharing their…
Let’s face it, seasonal staff training takes time – time that often is already spread thin preparing them for the busy time ahead. This is where the saving grace of an LMS come to save the day. eLearning tools can cut down your training times and streamline a lot of the leg work for you….
It’s difficult to stand out as a business in most sectors, but the restaurant industry in particular is one of the most competitive. With close to 70% of new restaurants going out of business in their first three to five years, finding and keeping a loyal customer base is an important step that restaurant managers…
Following our previous blog sharing tips and tricks on how to track and evaluate your seasonal staff training, you should have collected quite a fair bit of feedback on your current training programs. With this new resource of information, you can now refine and improve your seasonal staff training, making it more effective than ever!…
In every industry change is a normal factor and it’s no secret that the hospitality industry is always evolving. For your business to stay competitive you need to cater to these changes and make yourself more appealing to your customers. Staying on top of the latest hospitality trends ensures that you’re always relevant – showing…
In our previous post we explored how to hire the best seasonal staff and what it takes to train them to a high standard. However, measuring the strength of that training is entirely different. Sometimes training needs to be tweaked or changed to be more effective. Which is why tracking the progress of, and measuring…
LinkedIn is a great platform for networking and engaging with your colleagues and employees – but that’s not all there is to it. LinkedIn has become the go-to space for professionals to share their knowledge, interact with people in the same sector, join groups to stay on top of trends and follow experts to learn…
With summer approaching, the need for effective seasonal workers is at all-time high. During these seasonal peaks temporary staff are often thrown in at the deep end and without effective staff training, are more likely to sink than swim – which can only hurt the business. However, before developing your training strategy, you need to…