What’s the one thing about your hospitality business that has the potential to put you streets ahead of the competition? Your location perhaps? Your price point? Well, while those things are important, it’s neither of those. It’s actually your customer service. The type of welcome and service you offer your guests or customers is pretty…
If you’ve already adopted a learning and development strategy for your company via a LMS, then congratulations – you’ve already taken the most crucial step toward improving your operations. We’re all aware that globally, the hospitality industry is growing rapidly, but of course that means that so’s the competition. Training your staff online through elearning…
Here’s a quick task for you: think back to your last holiday, cafe visit, or perhaps a recent meal out with friends. Chances are that you can think of at least one instance where good service – or bad service for that matter – made an impact on your dinner, hotel stay, or cup of…
Creating Winning Hospitality Teams Let’s talk teamwork today – because as everyone in the hospitality industry knows – it’s right up there on the list of things to nurture when it comes to a successful business. Building a great team is tough in any industry, but the hospitality industry can be particularly tricky with all…
Micro Learning: What’s The Deal? The hospitality industry is full of buzzwords, and sometimes, sifting through the jargon to make sense of it all isn’t easy. However, you might have noticed that when it comes to online hospitality training via LMS, ‘micro learning’ pops up regularly. It’s not a fad, but actually an incredibly useful…
Moving With The Times: The Online Learning Transformation Taking effective steps toward digital learning should be part and parcel of your hospitality business plan. From personal banking and bill-paying, to shopping and dating, our modern lives are increasingly becoming an online affair. With most of us now spending a decent chunk of our day online…
Working Together In The Hospitality Industry Achieving great things is generally a team effort. As the saying goes, ‘no man (or woman) is an island’, and when it comes to the hospitality industry, we’re sure you’re aware working together is crucial. Setting goals for top-level customer service is one thing, but everyone needs to be…
Your Online Training: How’s your LMS faring? There are plenty of benefits to implementing online training for your hospitality business. With the right LMS provider, you can really improve the way you get things done as a business and it’s a no-brainer that skilled staff with confidence in their work enjoy their jobs more. Maybe…
Innform LMS is pleased to announce that it recently bagged two awards from CompareCamp — the Rising Star of 2019 Award and the Great User Experience Award. The entire Inform Team is happy to start the last quarter of 2019 with a bang! Innform LMS received two awards from CompareCamp, a leading platform for credible…
Take a quick scroll through pretty much any social media platform, and there it is, in all its curvy, white-fonted glory. Behold! The motivational quote. Whether it comes from Confucius or Marilyn Monroe; Michael Jordan or Tesla, they’re usually relentlessly positive or spectacularly vague. And are you really motivated? Do you read them and vow…